First Class flat rate (Order value under £20) £1.95
If order value if OVER £20 this will go on the Tracked Service at £4.95
Orders placed after 2:30pm will be processed the next working day. Once your order has been despatched from our warehouse, you will be sent a despatch confirmation e-mail with details of your order. Customers who have opted to register themselves on our website’s customer database may find information regarding their order status by logging in to the site using the details they set the account up with.
Unless your order has been despatched by Royal Mail’s ‘Track and Trace’, your order cannot be tracked. Please allow 5 working days before contacting us to report a lost package, as sometimes it will take a while for Royal Mail or local domestic mail carrier to deliver, or indeed fail to deliver and return the item/s to us.
We aim to despatch most orders within 24 hours of receipt as most items are in stock, but please allow 7-10 days. Delivery times are not guaranteed, they are estimates given by Royal Mail and may be subject to an additional delivery time period in some overseas territories depending on the domestic mail carrier of a given territory. Deliveries are generally made between 9am and 6pm in the UK. We take no responsibility for delays or non-delivery if the address or postcode supplied is not correct.